Effective Date: 19th October 2024

Misters Bakers ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our mobile app, and engage with our services.

1. Information We Collect

1.1. Personal Information

When you create an account, place an order, or interact with our services, we may collect the following personal information:

• Name
• Email Address
• Phone Number
• Shipping Address
• Billing Address
• Payment Information (credit/debit card details)

1.2. Non-Personal Information

We may also collect non-personal information about your interactions with our platform, such as:

• Device Information: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on pages, referring URLs.
• Cookies: Data files stored on your device to help us improve your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Orders: Manage transactions and deliver products and services to you.
• To Communicate: Send you order confirmations, updates, and promotional messages.
• To Improve Our Services: Analyze usage data to enhance the user experience and develop new features.
• To Personalize Your Experience: Customize content and product recommendations based on your preferences.
• To Maintain Security: Monitor activity for fraud prevention and ensure compliance with our policies.

3. Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party service providers to assist with payment processing, delivery services, and customer support.
• Legal Requirements: We may disclose your information if required by law or to respond to legal requests.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

4.1. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

4.2. Analytics

We may use third-party analytics tools (e.g., Google Analytics) to analyze user behavior and improve our services. These tools may collect information about your device and usage patterns.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions in the email or contacting us.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the effective date. Your continued use of the platform after changes have been made constitutes acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

• Email: info@mistersbakers.store
• Phone: +254706905080
• Address: Kariobangi, Nairobi